Piedmont Cancer Institute, Atlanta, Newnan, Fayette, Stockbridge logo for print
ATLANTA: 1800 Howell Mill Rd • Suite 800 • Atlanta, GA 30318 • 404-350-9853
FAYETTEVILLE: 1267 Highway 54 West • Suite 4200 • Fayetteville, GA 30214 • 678-829-1060
NEWNAN: 775 Poplar Rd. • Suite 310 • Newnan, GA 30265 • 770-251-2590
HENRY: 1240 Eagles Landing Parkway • Suite 260 • Stockbridge, GA 30281 • 678-854-9500
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Emergencies

For life-threatening emergencies, please call 911If you are experiencing a true, life-threatening emergency, please call 911. Contact our office only after you have made arrangements to get to the Emergency room.

Urgent Medical Need

If you develop an acute medical problem which is not an emergency but needs urgent attention, please call the office and we will work you into the schedule as soon as possible. There may be a delay after you arrive, but you will be seen.

Your Doctor’s On-Call Schedule

Our physicians see office patients between 8:00 am and 4:00 pm, Monday through Friday. They rotate on-call schedules during evenings and weekends. To reach the on-call physician, call the office you visit. Our answering service will forward your information to the on-call physician. If the physician does not call you back within twenty minutes, please call the answering service again. Continuity of care is always maintained under the direct supervision of your personal physician.

Patient Care Telephone Calls

When calling our office, you will be asked:

  • Your name
  • The patient’s name
  • The nature of the call

If it is an emergency phone call, make the Receptionist aware so that a nurse can get to you immediately.

Non-Emergency Situations

When you call, you will be directed to the appropriate clinical area. If the nurses are either on the phone or caring for patients in the office, you will be connected to the voicemail system. Please leave a detailed message.

The nurses receive a great many phone calls. Please have all your questions ready so that they may address all of your issues in a single call. Don’t be concerned if your call is not returned until the end of the day. The nurses return every voicemail or message before the office closes, at a time when they can give you their full and uninterrupted attention.




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